Support

Need help with Cooked? We're here for you.

Frequently Asked Questions

How do I cancel my subscription?

Go to iOS Settings → tap your name → Subscriptions → Cooked → Cancel Subscription. Your access continues until the end of the current billing period.

How do I delete my account?

Open the app → Profile tab → Settings → Delete Account & Data. This permanently removes all your data.

Is my data private?

Yes. We do not sell your data. Messages are processed by OpenAI's API to provide coaching but are not used to train AI models. See our Privacy Policy for details.

The AI gave bad advice. What should I do?

AI responses are for entertainment and guidance only. Use the report button in any chat to flag inappropriate content. Always use your own judgment when texting someone.

I was charged but don't have Pro access.

Try restoring purchases: open the app → tap the Pro upgrade banner → "Restore Purchases" at the bottom. If that doesn't work, contact us below.

Contact Us

Email: support@universalai.com

Response time: Within 24 hours

Please include your device model, iOS version, and a description of the issue.